Got a new metal roof installed in July and I am very pleased. The price was good, the timing was great and it looks fantastic. Kevin the installer did an awesome job, and went out of his way to make sure I was happy. Heartily recommend this business!

The soffit, fascia, and gutters at the side of our home were damaged from a fallen branch. The sales rep was quick to come out and provide a quote for the repairs. Sean, Gilbert, and Brad were customer-focused and professional in their work. We were pleased with the quality of the work provided. There was a possible snafu between sales and scheduling. We were given a lead-time estimate after making the 50% down payment. The lead-time passed and no reach out from JB West. I called JB West to inquire and the job was scheduled for less than 10 working days from when I called to follow up. All other communications between JB West reps and us were great.

Gilbert was working on my neighbor’s home across the street in Heritage Valley and I approached him and introduced myself to him as a client who had our roof redone earlier this year by JB West. A window screen had been damaged, and JB West had it repaired but seemed to have difficulty getting anybody to our home to insert the screen in or 2 story home. I asked Gil is he would and he said no problem that he would come to our house after he has completed working at our neighbor’s home. I also gave Gil a window well cover that had been damaged which he said he would take to his company. We had called several times to report the need for replacement of the screen and notified staff of the window well cover in several telephone requests. I wish to complement Gil for his no problem attitude and his assistance to insert the screen and take our damaged well cover for replacement.

I want to give a shout out to Gilbert for the repair on my roof. He did a great job! Friendly guy and he even brought treats for the dogs! Thank you so much. It is very much appreciated!

Roofing repairs done by Gilbert!! Five stars. Thanks Jb West for sending Gilbert to service our roof!!

Gilbert did a phenomenal job repairing a 10ft section of flashing and soffit tiles that were damaged during a storm. He was efficient and also identified other issues that we had with our roof during his repair and inspection. 10/10 would recommend again!

Repair Technician Brad did an excellent job with my siding repair work. Attention to detail was impressive.

After delays because of the many storms and continual rain storm, Jared and the crew got started on early on a day with a possibility of rain. As they cleared off sections of the roof they would the new “sheets” down to get that section “dried in”. They had it almost completely “dried in and the rain started, they just kept working till it was done. They rain got heavier and they came down for lunch. After the rain moved on the headed back up and got All the project done that day. They pulled out after sunset. Good hard dedicated workers. I highly recommend JB West and would do business with them again.